bazji Privacy Policy

bazji ("we", "us", or "the platform") places the utmost importance on user privacy. This Privacy Policy ("Policy") describes what types of personal information bazji collects, how it is used, with whom it may be shared, and what rights you have regarding your information. This Policy applies when you use bazji services through our website, app, or any other digital channel.

We manage your information in accordance with international data protection standards. Through SSL encryption and advanced security measures, we ensure your information remains protected from unauthorized access.

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1. Scope of Data Collection

bazji may collect user information through various methods. Below is a detailed description of the sources and types of information collected.

1.1 Information You Provide Directly

When you register with bazji, manage your account, or contact our support team, you directly provide the following information:

• Full name and date of birth
• Email address and mobile number
• Banking and payment details (for bKash, Nagad, Rocket, Upay, or bank transfers)
• Government-issued identity document details for identity verification
• Information provided when contacting our support team

1.2 Automatically Collected Information

When you use the bazji platform, certain information is collected automatically:

• IP address and device identification information
• Browser type, version, and operating system
• Your browsing patterns and page visit history
• Login and logout times and dates
• Gaming history and transaction details
• Information collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

In some cases we may receive information through trusted third parties, such as identity verification providers, payment processors, or fraud prevention services. Information received in this way is used solely to ensure the security and accuracy of your account.

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2. Purposes for Using Information

bazji uses collected information for the following legitimate purposes:

2.1 Account Management and Service Delivery

• To create, verify, and manage your account
• To process deposit and withdrawal transactions
• To provide gaming services without interruption
• To distribute bonuses, promotions, and rewards accurately
• To provide customer support

2.2 Security and Compliance

• To detect and prevent fraud, money laundering, and other irregularities
• Age verification — to ensure services are available only to users aged 21 and above
• To maintain compliance with responsible gaming policies
• To meet applicable legal obligations
• To assist in dispute resolution and investigations

2.3 Platform Improvement

• To analyze usage and behavioral patterns in order to improve the user experience
• To identify and resolve technical issues on the platform
• To plan new services and features

2.4 Communication

• To send important notifications related to your account and transactions
• To send relevant promotional communications where you have given consent
• To inform you of changes to policies

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3. Data Sharing and Disclosure

bazji never sells or rents your personal information to third parties. However, specific information may be shared in the following limited circumstances:

3.1 Service Provider Partners

Only information necessary to deliver services may be shared with payment processors, identity verification agencies, game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.), and IT infrastructure suppliers. All such partners are contractually bound to maintain data confidentiality.

3.2 Legal Obligations

Information may be disclosed when required by a court order, a lawful request from a government authority, or applicable law. Any such disclosure is always limited to the minimum information necessary.

3.3 Corporate Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred. In such cases, the new entity will be obligated to maintain the same standards set out in this Policy.

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4. Cookies and Tracking Technologies

The bazji website and app use cookies and similar technologies. These technologies are used for the following purposes:

• Essential Cookies: Maintaining login sessions and ensuring core platform functionality.
• Analytical Cookies: Understanding user behavior and supporting platform improvement.
• Functional Cookies: Remembering your preferences and settings.

You can control cookies by changing your browser settings. However, disabling certain essential cookies may affect platform functionality.

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5. Data Security Measures

bazji has put in place both technical and administrative measures to protect your information:

• All data transmissions are secured through SSL/TLS encryption
• Stored data is protected using industry-standard encryption methods
• Access controls — only authorized staff have access to specific information
• Regular security audits and vulnerability assessments are conducted
• Staff receive regular training on data protection and privacy

However, as data transmission over the internet is not entirely risk-free, we cannot guarantee absolute security. If you have any security concerns, please contact us.

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6. Data Retention Period

bazji retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations. Generally:

• Information on active accounts is retained for as long as the account remains active.
• Even after an account is closed, transaction and identity-related information may be retained for a defined period in accordance with legal obligations.
• In the case of a dispute or investigation, relevant information is retained until the matter is resolved.

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7. User Rights

You have the following rights regarding your personal information:

7.1 Right to Access

You may find out at any time what information bazji holds about you and for what purpose it is being used. Contact our support team to request this information.

7.2 Right to Correction

If any information on your account is incorrect or incomplete, you may request that we correct it. We will make the correction within a reasonable time after verification.

7.3 Right to Opt Out of Marketing Communications

If you no longer wish to receive promotional communications, you may opt out at any time. Important account-related notifications will continue to be sent as they are essential to service delivery.

7.4 Right to Close Your Account

You may request to close your bazji account. In that case, we will delete or anonymize your information in accordance with applicable legal obligations.

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8. Children's Privacy

bazji services are intended solely for users aged 21 and above. We never knowingly collect personal information from minors. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

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9. Third-Party Links and Services

The bazji platform may include third-party game providers or services. These third parties have their own privacy policies and their operations are not under bazji's control. Therefore, this Policy applies only to bazji's own data collection and processing.

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10. International Data Transfers

Our servers and infrastructure may be located in various parts of the world. Even if your information is transferred outside Bangladesh, we ensure it remains protected in accordance with this Policy and international data protection standards. All relevant partners sign applicable data protection agreements.

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11. Changes to This Policy

bazji reserves the right to update this privacy policy. We will notify you of any significant changes by email or through a notice on the platform. Continuing to use the platform after changes have been made will be considered your acceptance of the updated policy. We therefore recommend reviewing this policy regularly.

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12. Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please contact our dedicated support team. bazji provides support 24/7 via live chat and email — in both Bengali and English.